At Vyapari deal, our goal is to make sure that you are completely satisfied with your purchase. If you are not satisfied with your purchase, Please follow the guidelines below and we will be happy to assist to return/ replace or cancel your purchase.
Returns are accepted only,
2.1. If there is a mismatch in the Size/dimension with comparison to the ordered materials/products.
2.2. If Wrong materials/products/colours were sent from the ordered list of items.
2.3. If tampered materials/products were received.
2.4. If Defective items/malfunctioning materials/products are received.
2.5. If Materials/products are missing as per the manufacturer's product manual (Valid only for products/ materials which are sold in package by the manufacturer along with a user manual)
All shipping and other replacement charges shall be borne and incurred by the Vendor / Manufacturer, if any or above conditions are satisfied.
In case, the seller does not have the replacement product, he can provide the refund to the buyer and buyer shall be obligated to accept the refund in lieu of replacement.
Replacements will be done within 3-7 days of time (within Haldwani, expect more days for out of station) from receipt of goods at the vendor / manufacturer facility and solely depends upon the availability of the materials/products.
We will schedule the process of pickup on acceptance your request for returns from our vendors / manufacturers.
Please go to the replacement option for replacements, with your order-id, date of material receipt and reasons for replacement within 24 hours of receipt of materials / items.
3. Returns are NOT accepted if
Vyapari Deal will only use personal information collected from this site for the purpose of communication back to individuals who contact us via the site.
Material / Product is used and tampered after received
Product is not installed according to user manual and results in damage / malfunctioning.
Not notified within 24 hours on receipt of delivery to replacement option.
Partial Returns / Leftovers are not accepted. (Scenario: 1 Ton TMT unused out of 5 tons purchased are not valid for Returns).
WHEN CANCELLATIONS ARE ACCEPTED?
Ordered materials are NOT in transit from the vendors / sellers / manufacturer.
WHEN CANCELLATIONS ARE NOT ACCEPTED?
Ordered materials/products are sourced by the vendors after buyer placing an order.
Ordered materials/products are In-Transit.
Shipment at buyer door steps cannot be cancelled for any reasons, other than mentioned in the returns above.