1. Selling Policies and Seller Code of Conduct
All sellers are expected to adhere to the following policies when listing products on Vyapari Deal. Seller offences and prohibited content can result in suspension of your Vyapari Deal account.
2. Seller code of conduct
This policy requires that sellers act fairly and honestly on Vyapari Deal to ensure a safe buying and selling experience. All sellers must:
- 2.1. Provide accurate information to Vyapari Deal and our customers at all times.
- 2.2. Act fairly and not misuse Vyapari Deal’s features or services.
- 2.3. Not attempt to damage or abuse another Seller, their listings or ratings.
- 2.4. Not attempt to influence customers’ ratings, feedback, and reviews.
- 2.5. Not send unsolicited or inappropriate communications.
- 2.6. Not contact customers except through Buyer-Seller Messaging.
- 2.7. Not attempt to circumvent the Vyapari Deal sales process.
- 2.8. Not operate more than one Selling on Vyapari Deal account without permission by Vyapari Deal.
Violating the Code of Conduct or any other Vyapari Deal policies may result in actions against your account, such as cancellation of listings, suspension or forfeiture of payments, and removal of selling privileges. More details about these policies are below.
3. Accurate Information
You must act fairly and lawfully and may not misuse any service provided by Vyapari Deal. Examples of unfair activities include:
- 3.1 You must provide accurate information to Vyapari Deal and our customers, and update the information if it changes. For example, this means that you must use a business name that accurately identifies your business and list your products in the correct category.
- 3.2. You must update rates on regular basis for the products having fluctuating rates.
5. Ratings, Feedback, and Reviews
You may not attempt to influence or inflate customers’ ratings, feedback, and reviews. You may request feedback and reviews from your own customers in a neutral manner, but may not:
- 5.1. Pay for or offer an incentive (such as coupons or free products) in exchange for providing or removing feedback or reviews.
- 5.2. Ask customers to write only positive reviews or ask them to remove or change a review.
- 5.3. Solicit reviews only from customers who had a positive experience.
- 5.4. Review your own products or a competitors’ products.
7. Communications
You may not send unsolicited or inappropriate messages. All communications to customers must be sent through Buyer-Seller Messaging and be necessary for fulfilling the order or providing customer services. Marketing communications are prohibited
8. Sellers Responsibility
Some responsibility should be bear by Sellers.
- 8.1 GST registration is mandatory for seller’s registration process.
- 8.2 Seller will file GST return themselves.
- 8.3 Quality of products should be maintained by sellers.
- 8.4 Quality and Quantity of products should be checked twice before dispatching orders to confirm exact orders.
- 8.5 If seller didn’t send desired/ordered (or send other than ordered products) products to customers they will need to take orders back and again send the ordered products to customers immediately and then seller will be liable to pay transportation cost from both sides, neither Vyapari Deal nor customer.
- 8.6 If found guilty on delivery again and again then this may result in suspension of your Vyapari Deal account
Violating the Code of Conduct or any other Vyapari Deal policies may result in actions against your account, such as cancellation of listings, suspension or forfeiture of payments, and removal of selling privileges. More details about these policies are below.
9. Accurate Information
You must provide accurate information to Vyapari Deal and our customers, and update the information if it changes. For example, this means that you must use a business name that accurately identifies your business and list your products in the correct category.
You must update rates on regular basis for the products having fluctuating rates.
.jpg)
